While forums are a good way of fostering engagement among users and growing website traffic, one has to also ensure that there is no spam, promotional, or instigating content posted on your forum. It is necessary to set certain moderation rules that are aligned with your website guidelines to manage the forums effectively. With the help of these five plug-ins, moderating forums should be easily manageable. While looking for products on eCommerce websites like Amazon, you may have come across a section called Customer questions & answers where interested customers ask questions about a particular product and either the manufacturer or another customer who has used the product in the past answers them. Figure 1: Forum on an eCommerce website This interaction helps the customer to take an informed decision before buying a product or before availing a service. These are called forums. Top five WordPress plug-ins to build forum community website
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