How to Redirect After Filling Out the Divi Contact Form

Redirecting after filling out a contact form is one of those interactions that’s often overlooked. However, it’s an important interaction. It informs the user that you’ve received their message and what to expect next. Fortunately, redirecting is easy to do with Divi’s Contact Form Module. In this post, we’ll see how to redirect after filling out the Divi Contact Form. We’ll also see an example redirect page to help you build your own.

Let’s get started.

Desktop Redirect Contact Form Page with a Custom Message

Phone Redirect Contact Form Page with a Custom Message

How to Redirect After Filling Out the Divi Contact Form

You’ll find a redirect option in the General tab of the Divi Contact form Module. For these examples, I’m using the Contact page from the free Device Repair Layout Pack that’s available within Divi.

To access the setting, open the module by clicking the dark gray icon that appears on hover.

Next, scroll down to the section called Redirect and enable the redirect option.

Enter the URL you want to redirect to. Close the module and save your settings. As you can see, enabling the redirect is simple. The hard part is knowing where to send them.

How to Choose Where to Redirect the Divi contact Form

You can enter any URL you want into the Redirect URL field, but the page you redirect them should make sense to them. It needs to be a part of the contact process and include information they’ll find useful. It should communicate to them, feel like a natural progression, and look like your website.

Rather than redirecting to the home page, blog, or similar pages, it’s best to redirect the user to a custom page with information that you received their message. You could include information on what happens next and provide a few links they can use. It could include a link to a download, FAQs, etc.

I recommend creating a custom page using the styling from your layout.

Create a Redirect Contact Form Page with a Custom Message

Let’s create a page for the custom message. I’ll use the styling cues from the Device Repair Layout Pack Contact page. This will ensure the custom message page is styled to match the layout.

First Redirect Contact Form Page Section

Create a page and open the Section’s settings by clicking the blue gear icon.

Next, scroll down to Background and select the Gradient tab. Create four Gradient Stops. Select white for the first and set it to 20%. Select #edbf48 for the second and set it on top of the first. Choose #edbf48 for the third and set it to 33%. Choose white for the fourth and set it on top of the third. Change the Gradient Direction to 115deg. This creates a stripe for the background. Close the settings.

First Row

Next, add a single-column Row. We’ll use its default settings.

Next, add a Text Module.

Set the Content Type to Heading 1 and enter the message into the Content Editor.

Next, select the Design tab. Scroll down and change the Text Alignment to Centered.

Heading Text

Scroll down to Heading Text. Choose Inter for the Font. Set the Weight to Bold and the Color to black.

Change the Font Size to 75px for desktops, 40px for tablets, and 24px for phones. Change the Line Height to 1.2em. Close the module.

Second Redirect Contact Form Page Section and Row

Next, add a new Section under the first one and add a single-column Row. We’ll use their default settings.

Redirect Contact Form Page Description Text Title

Add a Text Module in the second Row and open its settings.

Change the Content to Heading 4 and enter the title into the Content Editor. I’m using the title What’s Next, so they’ll know at a glance what this content is about.

Select the Design tab and set the Text Alignment to Centered.

Heading Text

Scroll down to Heading Text and select the H4 tab. Choose Inter for the Font and set the Weight to Bold and the Color to black.

Change the Size to 19ps for desktops, 16px for tablets, and 14px for phones. Set the Line Height to 1.6em.

Next, scroll down to Spacing and add 0px to the Bottom Margin. Close the module.

Redirect Contact Form Page Description Text Body

Next, add a Text Module under the description title.

Add the description text to the body Content Editor. This text will inform the user of when to expect a response. I’m also adding a note that I’ve received their message.

Go to the Design tab and select Open Sans for the Font and change the Color to black.

Change the Size to 16px for desktops, 15ps for tablets, and 14px for phones. Set the Line Height to 1.8em.

Scroll down to Text Alignment and select Centered. Close the module.

FAQ Text Title

Next, we’ll add information and a link to the FAQ page. First, copy the description’s title Text Module and drag it under the description Text Module.

Leave the Content Type at Heading 4 and change the Body Content to FAQ. All the other settings are already present, so you can close the module.

FAQ Text Body

Next, copy the description’s Text Module and drag it under the FAQ title Text Module.

We will make one change to this module, but first, add your text. Add spaces as needed to create the layout you want. As you’ll see in the example, I’m adding spaces to place the FAQ link on its own line. I’ve added a link to the FAQ Page text, so it now links to the FAQ page. We’ll need to change its color.

Text Link

Now, go to the Design tab to the Text section and select the Link tab and change the Color to #f26440. Leave the rest of the settings at their defaults so they’ll follow the regular Text settings. Close the module.

Redirect Contact Form Page Button

Lastly, let’s add a button that leads the user back to the homepage. Add the Button Module under the last Text Module.

Open the Button Module’s settings and change the Button Text to Home Page.

Scroll down to Button and enable Use Custom Styles for Button. Change the Font Size to 14px. Set the Font Color to white and the Background Color to #286f6c.

Change the Border Color to #286f6c and set the Radius to 0px. Choose Inter for the Font and set the Weight to Bold and the Style to TT.

Desktop Redirect Contact Form Page with a Custom Message

Phone Redirect Contact Form Page with a Custom Message

Ending Thoughts

That’s our look at how to redirect after filling out the Divi Contact Form. Setting up the redirect is easy to do in Divi’s Contact Form Module. I recommend creating a page just for the redirect and using the page to provide specific information and links. Your visitors will appreciate the extra effort, and it will make the contact process more understandable and fulfilling.

We want to hear from you. Do you use a custom page to redirect after filling out your contact form? Let us know about your experience in the comments.

This content was originally published here.