16 Best AI Chatbots in 2023 (Reviewed and Compared)

What Types of AI Chatbots Are There?

AI Chatbot platforms are built on some fantastic technology. Large Language Models have a knack for following complex instructions without breaking a sweat. Most AI bots are text-based, but some can generate images, video, code, and audio or even solve complicated math. They’re used in all sorts of applications, like image generators and article rewriting tools.

They help humans with just about anything related to information gathering, pattern-making, and generally tedious tasks. Because of these unique features, they can fill many holes in business and personal productivity.

Popular Use Cases for Business Chatbots

How You Can Use a Personal Chatbot

The Best AI Chatbots

1. Writesonic (Botsonic + Chatsonic)

Writesonic is a leading AI-powered platform that performs many tasks to help businesses with efficiency and creativity. Backed by Y Combinator, it has gotten a lot of attention and development. It offers different products using the same underlying AI technology to save businesses money. We’ll focus on two AI chatbot tools by Writesonic: Chatsonic and Botsonic. We’ll go over the key features and then explain who the whole Writesonic platform is for.

Chatsonic is an AI-powered chatbot by Writesonic that is a powerful ChatGPT alternative. It is built on top of GPT-4 but introduces other proprietary technology to bring even more capabilities for those used to the text-only output of ChatGPT. Botsonic is another integrated product from Writesonic that can create conversation AI experiences for your website users. It can connect your sales and support data to develop AI automated conversations with your customers and leads.

Writesonic’s free plan includes 10,000 monthly words and access to nearly all of Writesonic’s features (including Botsonic and Writesonic)

Key Features of Chatsonic:

Key Features of Writesonic:

Best For:

Chatsonic is ideal for businesses needing AI-powered personal assistants. Its personality avatars make it adept at performing specific tasks while still being able to do just about anything. As helpful as ChatGPT has been for teams, Chatsonic tries to be even more valuable by doing what it can’t. Botsonic is perfect for website owners who offer online customer support. Powered by GPT 4, Botsonic can leverage your customer support material and provide dedicated support to your customers 24/7.

Pricing: Free plan with paid plans starting at $19/mo (30% discount for non-profits and students)

Chat by Copy.ai is a versatile chatbot that works like ChatGPT but has access to more data and is trained for marketing and sales tasks. But it is also great as an all-purpose AI that can help with creativity, solving problems, and any writing task. Chat by Copy.ai is built for the workplace, and paid plans can be used across teams, starting with five users per account.

Key Features of Chat by Copy.ai:

Best For:

Chat by Copy.ai is perfect for businesses looking for an assistant-type chatbot for internal productivity. It is built for sales and marketing professionals but can do much more. Since it can access Live-data on the web (and through API), it can be used to personalize marketing materials and sales outreach.

Pricing: Free plan available with paid plans starting at $49/mo

Chatbot by LiveChat is an AI chatbot provider focused on allowing businesses to provide excellent customer service using a live chat widget. It enables companies to create web chatbots and reduce dependencies on a 100% human support team. Its robust integration capabilities make it easy to incorporate into existing workflows and communication channels, including social media.

Key Features of ChatBot:

Best For:

ChatBot is an ideal solution for businesses that want a customer-facing virtual chatbot solution for sales and customer support. It integrates with LiveChat’s other products, LiveChat and HelpDesk, to offer a 306-degree support system for any business. If your business is poised to scale into the major leagues, the LiveChat ecosystem is something to consider.

Pricing: Starting at $65/mo

Jasper Chat is an AI chat platform built into one of the best AI writing software tools on the market. It is a prompt or command-based AI chat tool—put in a query or prompt, and Jasper will get to work. Built into Jasper Chat is a refining experience where you can slightly modify your prompt to optimize for a preferable generated output. It’s an ideal AI assistant with an easy-to-use chat interface.

Key Features of Jasper Chat:

Best For:

Jasper Chat is a decent chat assistant that can help you with writing tasks. Not the most advanced AI chatbot on our list, but it will likely mature as the rest of the Jasper platform has.

Pricing: Starts at $24/mo for Jasper subscription, including Jasper Chat

Tidio is a customer service chatbot platform. Most of its plans help people build traditional chatbots based on workflows, but with their Tidio+ plan, users can get the power of AI incorporated into advanced chatbots that help reduce customer churn and improve retention.

Key Features of Jasper Chat:

Best For:

Tidio is great for any business that has either a chat-based customer support organization or an inbound sales team. It integrates with major website platforms, including WordPress, as well as several popular messaging channels so you can deploy high-level chat solutions where ever your customers are. The AI tool is best suited for customer support for any business and automated sales chat with connected eCommerce stores.

Pricing: Tidio+ starts at $329/mo, with non-AI chatbot plans starting Free

LivePerson is an advanced conversational AI chatbot platform. They built their platform to improve the old “rule-based” chatbot model that was limited to providing programmed responses based on keywords entered by the user. This was clunky and didn’t fit the nature of how language works. The new Conversational AI technology by LivePerson is much more powerful. It is based on natural language understanding (NLU) and natural language processing (NLP) to handle complex interactions and deliver natural-sounding responses. This allows companies to enhance customer experience, engagement, and support.

Key Features of LivePerson:

Best For:

LivePerson is for enterprise-sized businesses that want to leverage conversational bots across their business. It can be used in customer and eCommerce sales support and provide a casual chat experience across multiple mainstream messaging platforms.

Pricing: Pricing not available; contact Liveperson for a custom quote

You.com is an AI-based search engine that also has a chatbot (YouChat) connected to it. Its powerful search algorithms enable it to understand conversational user queries and deliver accurate, context-aware answers. It can also interact with the prompter as it surfaces web results and creates custom answers in chat.

Key Features of You.com:

Best For:

You.com is excellent for anyone surfing the web, especially those trying to avoid the obvious search giants (Google, Bing) and use something else.

Pricing: Free search engine

Ada is a customer experience-driven chatbot platform that streamlines support processes while delivering personalized interactions. The platform’s AI technology enables it to understand complex user requests and respond conversationally. It can connect with your operational technology to create a deep and relevant customer experience.

Key Features of Ada:

Best For:

Ada is the perfect solution for businesses that want an integrated chat solution that can pull from multiple business-critical data sources. Have it connect with your order management solution, helpdesk, or booking software to automate business processes at scale.

Pricing: No public pricing; contact for a customized quote for your business

Laiye Conversational AI is another cutting-edge AI chatbot solution that excels in automating customer service and sales processes. The platform offers comprehensive tools for designing, training, and deploying AI chatbots across multiple channels.

Key Features of Laiye Conversational AI:

Best For:

Laiye is an enterprise AI chatbot and automation platform for businesses delivering support at scale. This platform should only be considered for large companies with large budgets. These companies stand to benefit from a lot of cost savings once deployed.

Pricing: No public pricing is available; contact Laiye directly for a customized quote

Botsify is an easy-to-use chatbot platform that allows small-to-medium-sized businesses to create, deploy, and manage AI-powered chatbots for customer support and engagement. It is built to help automate sales processes and customer support and balance growing workforce needs with AI.

Key Features of Botsify:

Best For:

Botsify is an excellent option for smaller businesses. It has most of the tools they’d need at pricing that matches their budgets. They offer a do-it-for-you development team that can help build you an AI-automated chatbot for business and help deploy it.

Pricing: Starting at $49/mo for 5k chat interactions

Bard is an innovative chatbot platform that leverages advanced natural language processing (NLP) and machine learning (ML) technologies to deliver engaging and intelligent conversations. Built by Google, Bard aims to be a helpful collaborator with whatever you bring to it. The platform focuses on providing human-like interactions and understanding complex user queries.

Key Features of Bard:

Best For:

Bard is perfect for anyone wanting help with anything that comes to mind (that can be expressed in text, at least).

Pricing: Free to use

ChatGPT is the AI-driven chatbot of the hour. Created by OpenAI, it excels in providing contextual and meaningful conversations across various industries and topics. It is easy to use for countless personal and professional tasks like planning events, writing emails, and generating code. The paid version is based on GPT-4 which is trained on 45 gigabytes of data, making it one of the most prominent and valuable Large Language Models (LLMs). Paid users of ChatGPT have access to GPT-4 in its chat, but GPT 3.5 is available for all users (free and paid).

Key Features of ChatGPT:

Best For:

ChatGPT is a great companion assistant. This AI chatbot is great for fleshing out ideas and performing text-based tasks. It is usable in almost any domain with enough context and prompt engineering.

Pricing: Free to use with the paid plan at $20/mo; API access costs are separate

Zendesk Answer Bot is an AI-powered chatbot solution built into the popular Zendesk ecosystem of products. As another customer support-focused AI, Zendesk Answer Bot is excellent at taking support materials in Zendesk and leveraging those in conversational live chats with customers.

Key Features of Zendesk Answer Bot:

Best For:

Zendesk Answer Bot is perfect for businesses already using Zendesk products and looking to enhance their customer support processes with an AI-powered chatbot solution.

Pricing: Pricing is based on chat resolutions starting at $1 per resolution

Landbot is a versatile chatbot platform that enables businesses to create engaging, interactive chatbots for customer support, lead generation, and more. Their core product is more of a traditional chatbot though they’ve launched Landbot AI as a beta experiment for their chatbot platform.

Key Features of Landbot:

Best For:

Landbot is ideal for businesses with more minor chatbot needs. This can include wanting to automate your business’s most common customer interactions. Its intelligent chatbot features are in their infancy but will show a lot of promise once they are out of beta.

Pricing: Free plan with 100 monthly chats and paid plans starting at $39/mo

Drift Conversational AI is an effective enterprise chatbot platform that delivers personalized, engaging interactions to drive customer engagement and generate leads. The platform uses advanced AI technology to understand user queries and respond based on connected data sources. It goes beyond a chatbot by providing advanced landing pages and engagement options that bring even more data into your business.

Key Features of Drift Conversational AI:

Best For:

Drift Conversational AI is for enterprises wanting to bring conversational bots to live chat and marketing flows. It excels at filling a CRM with actionable data through automated conversations. It’s a high-growth platform for large-scale businesses.

Pricing: Starting at $2,500/mo

Socratic is an AI chat app that helps students with their learning goals. It uses AI to understand questions submitted by a wondering student and matches that query with the best online resources to help find an answer or to dig further into the topic. Users will need to download the Android or iPhone app, type a question into the chat, and surf the supplied resources related to the question. It works like a specialized version of Google Search, only completely tailored toward common learning objectives.

Key Features of Socratic by Google:

Best For:

Socratic is for life-long learners and students. It’s best used for general academic subjects, and your mileage may vary when you get into graduate-level academics focusing on very narrow topics. If you are looking for a study partner, Socratic is always available and can even tutor you in a wide range of subjects. This is best for students who want to learn more efficiently and not just those who want to get the correct answers without putting in the work.

What is the best AI chatbot?

Which AI chatbot is right for you?

What is an AI chatbot?

What is the Best AI Chatbot?

There are all types of AI chatbots available online. Here’s a quick overview of our top choices.

For businesses wanting to bring conversational AI to their support and sales operations, Botisfy and Zendesk Answers Bot are both within reach for most small businesses. Enterprises will want to look at Tidio+ or Drift/Ada.

There’s no doubt that personal Chat AI is helpful as well. We recommend Socratic for students and ChatGPT or Bard for general-purpose AI chatting.

Looking for other tools to increase productivity and achieve better business results? Check out all our recommended tools for website owners.

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